Sian has been at Clockhouse for 4 and a half years. She loves working with animals and the challenge of working in medicine. She first came to Clockhouse while she was a student at the Royal Veterinary College in London. She saw some practice here and liked it so much that she handed in her CV and as soon as she graduated, she started work.
She has a cat called Ron, a rescued domestic shorthair. Her specialisation is helping cats and she’s currently doing a certificate in advanced veterinary practice with a focus on feline medicine. She has worked with lots of interesting wildlife, including Owls and Peregrine Falcons.
‘The team are fantastic, the nurses are brilliant, it’s a really good working environment. Everyone has a good time while they’re working here. We provide quite a personal service, the nurses care a lot and out of hours there’s a nurse here all the time to answer questions if they’re worried.’
Nicki is a Veterinary Surgeon who has been a part of the Clockhouse team for ten years. She has three children and three cats, and her family life is very important to her. She always wanted to work with animals and, after some work experience in vet practices and on farms, she attended the University of Glasgow.
Before coming to Gloucestershire she worked in a smaller practice in Devon, but wanted to try working in a larger practice with more equipment. She enjoys both consulting and surgery and loves working with the people here at Clockhouse.
‘I think we’re friendly. We try very hard to help people. At any time we’re always available to help. We try and always make sure that people know what’s going on so that they can understand what’s happening with their pet. We like to always be on the other end of the phone to answer questions, particularly if their pet is in the hospital.’
Pablo has been at Clockhouse for 13 years. During a game of golf, Diederick asked Pablo to become a partner, and Pablo accepted. He has a German Shepherd called Milagros and a cat called Chispa. He originally wanted to become a doctor, and also used to be very involved with horses and horse riding, even show jumping. Veterinary work seemed like a good combination of his two passions.
Pablo is a family man who enjoys sharing his profession with people, both within the practice and with clients. His specialisation is imaging and medicine and he has a natural talent for calming down animals, especially dogs.
‘The best thing about Clockhouse is our desire to improve. We want to do the best thing for the pets more and more everyday. We keep moving forward, we have a desire to do the best and we know how to do the best.’
Rebecca graduated from Bristol University in June 2014 and has been working for the Clockhouse ever since. She has a Labrador called Floyd, two cats (Rosie and Jim) and some chickens.
She is currently studying for a certificate in General Practice and when she isn’t at the Clockhouse she can be found working in Simply Pets – our branch practice in Gloucester.
Sandra is Deputy Head Nurse at Clockhouse. She has worked here for thirteen years and runs the Paws & Claws club. She has a cat called Moo, and had a pony for twenty one years. She did animal care at college and was worried that she would be too squeamish for veterinary practice, but found herself loving it.
She used to work with Emma and Diederick in Cambridgeshire. When they moved to Gloucestershire and joined Clockhouse, she came with them. She’s normally consulting, giving advice to clients, so people with general queries will often talk to Sandra.
‘We had a dog come in who got hit by a train several years ago, she had a really nasty wound on her back, through all of her muscles. It took a long long time to heal. We had her here for a long time and when we eventually sent her home, she still had to come in regularly so we could dress her wound. I saw her maybe a year ago and she looks great, it’s amazing.’
Casey has worked at Clockhouse for eight years. She currently works here two days a week, focusing on her art and illustration career in the rest of her time. She has a dog called Ferdie and two cats called Matthew and Pliers. She always loved animals and after studying art and illustration at university, she got the opportunity to work at Clockhouse. Her mum worked with the RSPCA and suggested she ask to get some work experience here. The work experience turned into training, and the training turned into full-time nursing.
Her favourite memory of working at Clockhouse is when a Staffie came in at Christmas. The dog had been ill for weeks and had a foreign body. The Clockhouse team all worked for free and chipped in to cover the cost of the operation and the dog wound up being rescued and kept by one of the surgeons.
‘My favourite thing about Clockhouse is the team but also the high quality of care that we give. We’re always checking the animals, looking after them, giving them pain relief. The art and illustration is going really well but it’s cool to be working here too. I love it here.’
Emma is a Veterinary Nurse who has been at Clockhouse for two years. She has four cats, Noodle, Tikka, Scrimpy and Vlad. She has hand reared lots of litters of kittens, several of her cats have been abandoned kittens that she took in, raised, and cared for.
She went travelling after school, but wanted to settle down in her mid-twenties and decided to train as a nurse. When she originally came to Clockhouse she only intended to help out for a few months, but wound up staying.
‘It’s a cliche but I’ve always loved animals. I love it here because it’s not boring, it’s busy and we have fun in between the busy serious times. We’re a really nice team of people and we’re professional at the same time.’
Julia is a Registered Veterinary Nurse. She has been at Clockhouse for two years. She has two young children but would like to also get a puppy, either a Labrador or a Border Terrier. She used to do a lot of emergency work but has found she prefers spending time with clients as a consulting nurse. She’s a people person who’s also really good with the animals.
One of her first surgeries was a dog with Gastric dilatation volvulus, commonly known as a twisted stomach. The condition is life-threatening and has to be treated very quickly. Julia and the vet on duty got through it and managed to save the dog.
‘Everyone here’s very friendly. We’ve got such high standards and I think our clients all know that as well. Our hospital status is really cool and we provide this really high quality of care because we all actually genuinely care.’
Christina is a Veterinary Nurse who has been with Clockhouse since 2006. She became a nurse because she was interested in animal behaviour. She gradually transitioned from wanting to watch animals, to wanting a job where she could work with them all the time.
She came to Clockhouse after her boss at the restaurant she worked at put in a word with Pablo and helped her get an interview.
She has a snake called Sid and a three legged cat called Buddy. When Buddy was brought in after a car crash, his owners left him to be put down. Christina said she’d look after him until his fractured leg healed, but the leg had to be amputated, and she couldn’t face leaving such a nervous little cat to get re-homed.
Becky is a Student Veterinary Nurse who has been working at Clockhouse for two years. Even as a child she always wanted to work with animals. Though she initially wanted to be a veterinary surgeon, she realised she preferred nursing and is looking to develop her skills in behavioural work and exotic pets, such as reptiles and birds.
She has three dogs, a Collie cross called Pepsi, a Jack Russell called Scully, and a three-legged Staffordshire Bull Terrier cross called Lola, who was a rescue, brought into Clockhouse after a car crash. She’d like to get a big Mastiff or a snake.
‘The best thing Clockhouse provides is the experience of it’s staff. A high quality of care is important as it makes clients feel supported. We take care of every animal as if it’s our own.’
Beth has been with Clockhouse since 2009. She started off at fourteen, gaining work experience at the weekends. She’s currently a student, training to become a veterinary nurse with Abbeydale VetLink. She has always been interested in the care of animals and also of their owners. She took a nursing assistant course at college and joined Clockhouse shortly after.
She has three dogs, some chickens and ducks. She has her final practicals in September and hopes to continue working at Clockhouse afterwards.
‘I think everyone here wants the best for the animals no matter what. We try our best to help them and be there for them, supporting them emotionally.’
Hatty is a Receptionist who has been working at Clockhouse for close to a year and a half. She has a fat tabby cat called Brucie Bruiser, and a dog called Bembo. She’s currently training to be a Veterinary Nurse at Clockhouse. She originally applied to go straight into nursing training, but a lack of vacancies led her to work as a receptionist, training part-time with Abbeydale VetLink, until a full-time training position becomes available.
She loves the fast-paced nature of the work at Clockhouse, and thrives on helping out with the emergency situations. She hopes to specialise into critical care once she becomes a nurse.
‘There was this lovely cat who came in recently. He’d been to other surgeries and they hadn’t been able to diagnose anything. He’d been in need of help for about a year. He came here and they diagnosed him with diabetes and got him sorted straight away. He’s got a box with a flap at the top and he sticks his head through the top when it’s on the reception desk.’
Wanting to work with animals from a young age, Carrie joined Clockhouse at 17 and worked 4 days a week, studying to become a nurse 1 day a week. After 11 years at Clockhouse she took a break to go travelling and recently returned and rejoined the team.
She has a cat called Amber who came into Clockhouse as a stray kitten. Amber had a tumour on her leg, which required amputation. Carrie took Amber in once she’d recovered and the 3 legged cat is now 13 years old.
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Sarah is the Deputy Head Receptionist at Clockhouse. She has worked here for seventeen years. She loves Collies, used to have one called Marley, and hopes to get another. She has a grown up daughter and a grandchild.
‘I like that everyone here’s like a big family. There’s a great atmosphere. Everyone gets on, we go out socially. I’d say the expertise is the most impressive thing about Clockhouse, the skill and knowledge of the staff.’
Jenny is Head Receptionist at Clockhouse and has worked here for 18 years. She previously worked in a School, but wanted a change. Once she started at Clockhouse, she loved it and she wishes she’d found here sooner.
She has a Bulldog called Gary and loves the clients as well as the Clockhouse team.
‘I think we offer the best treatment, I think we’re very friendly, approachable people. We try and make this a place where we’d wanna come if we were clients basically.’
Annie has been a Receptionist at Clockhouse for four and a half years. She has three children and is originally from the USA. She has four dogs, two rescues, a three year old Setter Cross called Tatty, and an eight year old Cocker Spaniel called Phoebe, both abandoned puppies Annie homed. Her other dogs are a Golden Doodle called Tucker and a Wire Haired Viszla called Ted. She also has two cats, Roody and Kitty No-Tail.
Kitty No-Tail was brought into the RSPCA when Annie used to be an Animal Welfare officer there. A farm cat with a broken tail, Kitty No-Tail had been left for a month before being brought in and her tail was rotting on her body. The RSPCA took her in and fixed her up, but her tail had to be amputated. Annie was the fosterer during her recovery, but Annie liked her so much that she just stayed.
Once she retired from the RSPCA, Clockhouse offered her a job. Annie wanted to continue working with animals so Clockhouse seemed like a good opportunity.
Jacky is a Receptionist who has worked at Clockhouse for over thirteen years. She worked at Clockhouse for eleven years as Head Receptionist and then in 1999, decided to try other things. She worked as a marketer for the Royal International Air Tattoo, she also did some volunteer work with a support group for recovering alcoholics and drug addicts. In 2012 she decided to return to veterinary work and was applying for a job at a different vets. She had two interviews there before Clockhouse’s Sarah headhunted her, remembering her from her previous time here as Head Receptionist.
She has a Border Collie called Barney who loves performing. Something she loves about Clockhouse is being able to bring him into the practice where he spends time in the office with Sarah’s dog, Rosie.
After school she became one of the first female zookeepers at Chessington Zoo, and worked there for 2 years before becoming a kennel-maid at a large animal hospital in London. While working there she gained a wealth of on the job experience, and while she never took any paper exams, she learned a great deal about veterinary nursing. She currently runs a breast cancer reconstruction support group called Keeping Abreast.
‘It’s big enough to be a hospital and have everyone here, but it’s small enough to be a family as well. It’s very very close. Everybody helps each other. We have nurses, vets and receptionists and I don’t really see a divide between them, we all muck in and that’s something I haven’t seen in other practices that I’ve been. It’s really good.’
Janina is a Receptionist and Animal Nursing Assistant who has been at Clockhouse for 11 years. She has two cats, Mr. Tibbs and Miss Flossy. She also has a 13 year old dog, Mrs. Magoo, and a horse called Molly. Janina used to be an aerobics coordinator at a leisure centre in Stroud, but she decided she wanted to change industry and saw an advert in the newspaper for a position here. She applied and started working both at Clockhouse and Simply Pets branches, on reception as well as downstairs in the hospital.
‘My favourite thing about Clockhouse is the people I work with, from a client’s perspective it’s that we’re friendly. We’ve got fantastic facilities, staff, vets and nurses.’